HYGIENE, SAFETY, RECYCLING, & TECHNOLOGY SOLUTIONS
Delivery & Shipping
Who do we use?
We use DHL Express and Royal Mail to deliver your order depending on the size, weight and type of products you've ordered.
Our Service
All of our delivery services are a "signed for" service. This means that the carrier will only deliver the goods if there is someone to sign for and accept the delivery.
If there isn't anyone available when the carrier tries to deliver your order, they will leave a card with details of when they attempted to deliver and their contact information so you can arrange to collect the goods, or re-arrange delivery.
If you choose to collect from the carrier, you will need to take some form of ID.
The carriers will only hold the goods for a limited number of days, therefore it is important that you get in touch with them ASAP.
Alternative or "3rd Party" Addresses
You can choose to have your order delivered to an alternative delivery addresses e.g. your work or neighbours etc, but please be aware that shipping your order to an address other than the card billing address may delay your order whilst we perfom extra security checks. For security reasons certain high value items can only be delivered to the card billing address. If this is the case and you have selected an alternative address, we will seek your agreement before proceeding with your order.
How much will it cost?
The delivery charges will be calculated based on the weight of the order and the amount. Shipment to overseas may incur additional customs & excise duty charge which will be requested during delivery, for such orders VAT will not be charged.